![]() ![]() With access to a customer’s internet and cable TV provider account, a hacker can see sensitive personal data like their billing address, email, and account number. We continue to investigate, but at this time have no reason to believe this vulnerability was ever used beyond the security researchers who reported it to BuzzFeed.” Only a Spectrum customer’s IP address (a number unique to every Internet-connected device) was required to exploit the flaw, which security researchers Phobia and Nicholas “Convict” Ceraolo discovered.Īfter BuzzFeed News shared the previously unreported findings with parent company Charter Communications, spokesperson Francois Claude said, “We investigated and quickly implemented a fix to the vulnerability that was brought to our attention. A vulnerability on internet and cable TV provider Spectrum's website made it possible for just about anyone to take over customers’ accounts without a password. ![]()
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